If your test FAILS, please submit a helpdesk ticket for assistance.
Open the Diagnostics App (shortcut = Press Ctrl + Search + Esc)
- Click the launcher in the bottom left corner of Chrome
- Search for ‘Diagnostic’
- Launch the Diagnostics App:
Run the Battery Discharge Test (when disconnected from your charger)
Click Run Discharge Test
It should state SUCCESS and show you the battery’s health statistics