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Technology Remote Support Session

Technology Remote Support Session

This tutorial goes over how to start a remote support session.

Please note you must already have a scheduled remote support session with the technology department, this does not to initiate an appointment.

Start the Remote Session

Go to https://remotedesktop.google.com/support
Click the Remote Support Tab at the top, then click [Generate Code]:

Generate & share the code

You will see a code, this code only lasts for 5 minutes once you generate it, please provide it to us ASAP during your appointment window (through email, helpdesk ticket, phone, or live support)

Share control to start the session.

Wait for a confirmation popup, click SHARE.

HPS Technology Hub

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Technology Remote Support Session

Table of Contents

Start the Remote Session

Generate & share the code

Share control to start the session.

HPS Technology Hub