Parent/Guardian Helpdesk Ticket
Helpdesk Phone - 508-488-5511
Tech System Status
HPS Tech Hub

1:1 Device Insurance

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Technology Assistance for HPS Staff (SY 2020-2021)

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Technology Assistance for Students

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Technology Assistance for Parents/Guardians

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TI-84 CE Chromebook App (Virtual TI Calculator)

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Google Meet Issues – Camera, Slow Performance / Black Screen

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MES Student Backup Account Credentials

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Virtual Apps (Chromebook, personal device/ BYOD)

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Testing if a website is blocked (as a student)

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GoGuardian Teacher / Classroom Management System

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Using TestNav with a 1:1 Chromebook

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Teacher Wireless Microphone/Speaker Jabra 510

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Technology – Account & Network Security

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Jr. Sr. High School Chromebook Cases

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Update and Restart a Chromebook

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Acceptable Use of Technology Addendum for Remote Learning

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Acceptable Use of Technology (AUP)

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Remotely Checking Voicemail

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1:1 Device Handout

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Connecting to the HPS wireless network from a personal device

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Technology Remote Support Session

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Adding and Switching Google Chrome Profiles

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Creating a Google Meet Session from Your Google Calendar

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Sending Emails in Aspen

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Installing Google Drive File Stream on your personal device

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Customize Clever Portal Page

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Cleaning / Sanitizing Devices & Peripherals

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